Frequently Asked Questions
Everything you need to know about your journey to better sleep.
How long does it take for my Flo Mattress to ship?
Most orders are processed within 24-48 hours. Depending on your location, your mattress will typically arrive at your doorstep within 5 to 7 business days.
Do you offer a trial period for the mattress?
Yes, we offer a 100-night risk-free trial. If you are not completely satisfied with your sleep quality within the first 100 nights, you can return it for a full refund.
Does the mattress come with a warranty?
Every Flo Mattress is backed by a 10-year limited warranty that covers manufacturing defects and structural integrity to ensure long-term comfort.
How is the mattress packaged for delivery?
We use advanced compression technology to roll the mattress into a compact, easy-to-move box. Once unboxed, it will expand to its full shape within a few hours.
What payment methods do you accept?
We accept all major credit cards, debit cards, PayPal, and offer flexible EMI options so you can invest in your sleep without financial stress.
Is the mattress cover washable?
Yes, our mattresses feature a premium zippered cover that is easily removable and machine washable for a clean and hygienic sleeping environment.